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Privacy Policy

The privacy Policy describes how goldensparrowmbw.com (the site or “We”) collect, uses and disclose your personal information when you visit or make a purchase from site.

Contact

After reviewing this Policy, if you have any additional question, want more information about our privacy practices or would like to make a complaint, please contact us by e-mail at support@goldensparrowmbw.com or by mail using the detail provided below:
F/F,B-21,Kh.No.32/10,Punjabi Basti, Nangloi, Delhi-41 (INDIA)

Refunds/Cancellations

"As per our refund and cancellation policy, we do not offer refunds or accept product returns under any circumstances. Please ensure that you review the product details and terms before making a purchase."

The company does not provide refunds for any purchases made by the customer.

There is no provision for returning products once sold.

Shipping Policy

Our shipping timeline typically ranges between a minimum of 1 day and a maximum of 5 days.

Minimum Delivery Time: Orders may be delivered as quickly as 1 day depending on the shipping location and product availability.

Maximum Delivery Time: In some cases, delivery may take up to 5 days, considering factors such as distance, carrier schedules, or unforeseen delays.

We strive to ensure timely and efficient delivery for all orders.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your Purchases. We may also collect additional information if you contact for customer support. In this privacy policy we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about What Personal Information we collect and Why.

Order Information

  • Purpose of Collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping and provide you with invoices, and/ or order confirmations, communicate with you, screen you orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products and services
  • Source of Collection: Collected from you.
  • Disclosure for a business purpose: shared with our processor Diana korr.com shipping and fulfillment companies, third party CRM and marketing tools.
  • Personal Information collected: name, billing address, shipping address, payment information(including credit card numbers and debit card numbers), email address and phone numbers.

Customer Support Information

  • Purpose of collection: to provide seamless customer support experience and provide tracking information and helping in delivering the orders
  • Source of Collection: Collected from you.
  • Disclosure for a business purpose: shared with our third party CRM software to provide better and seamless customer support.
  • Purpose of collection: to provide customer support

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do not track “ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect , for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us via e-mail or by mail using the detail provided above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local protection authority

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